Grand Mercure Batam Centre is a 5-star hotel in Batam, Indonesia, rated 8.8/10 (Fabulous) from 162 verified guest reviews, with rooms from $72 per night.

Hotel Review

Grand Mercure Batam Centre is a polished, full-service hotel in Batam Center that leans into comfort without losing practicality. The setting is straightforward rather than flashy, but the mix of a garden, sun terrace, spa facilities, fitness centre, and outdoor pool gives it a resort-like feel for a city stay.

Rooms are air-conditioned and come with private bathrooms, bathrobes, minibars, sofas, and city views. The room mix runs from Superior and Deluxe King or Twin rooms to an Executive King Room and a Deluxe King Suite, so it works for both short stays and guests who want more space. Reviews consistently point to clean rooms and bathrooms, and one family specifically praised the property as kid-friendly.

Breakfast is a clear strength. It is included, and the hotel says the spread can cover continental, American, buffet, vegetarian, halal, gluten-free, and Asian options. Guests also mention plentiful choice and good flavour, while the on-site restaurant serves Chinese, Indonesian, and international dishes, with a bar listed in the property details.

Facilities are broad for the price point: free WiFi, free on-site private parking, a year-round outdoor swimming pool, fitness centre, spa, full-day security, and a free shuttle service. That combination makes Grand Mercure Batam Centre especially practical for travellers who want a smooth, self-contained stay rather than a bare-bones base.

Location is another reason this Batam hotel stands out. It sits about 10 km from Hang Nadim International Airport and is within easy reach of shopping and coastal outings, with guests noting a walkable mall nearby. Couples rate the location well, and families seem to like the friendly staff, clean rooms, and playground.

Priya Nair

Facilities

  • Great for your stay

    • Parking
    • Air conditioning
    • Private bathroom
    • 2 restaurants
    • Spa & wellness centre
    • Free WiFi
    • Airport shuttle
    • Fitness centre
    • Free parking
    • Room service
  • Bathroom

    • Toilet paper
    • Towels
    • Bidet
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Shower
  • Bedroom

    • Linen
  • View

    • City view
  • Outdoors

    • Sun terrace
    • Garden
  • Kitchen

    • Electric kettle
  • Room amenities

    • Socket near the bed
    • Clothes rack
  • Activities

    • Kids' club
  • Media & Technology

    • Flat-screen TV
    • Satellite channels
    • Telephone
    • TV
  • Food & Drink

    • Coffee house on site
    • Wine/champagne Additional charge
    • Kids' meals Additional charge
    • Breakfast in the room
    • Bar
    • Restaurant
    • Tea/Coffee maker
  • Guest services

    • Concierge service
    • Luggage storage
    • 24-hour front desk
  • Entertainment & family services

    • Indoor play area
  • Cleaning services

    • Daily housekeeping
    • Trouser press Additional charge
    • Ironing service Additional charge
    • Dry cleaning Additional charge
    • Laundry Additional charge
  • Business facilities

    • Fax/photocopying Additional charge
    • Meeting/banquet facilities Additional charge
  • Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
  • General

    • Shuttle service Additional charge
    • Carbon monoxide detector
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Laptop safe
    • Lift
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
  • Accessibility

    • Lower bathroom sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
  • Outdoor swimming pool

    • Opening times
    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
  • Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Back massage
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage Additional charge
    • Spa & wellness centre Additional charge
    • Fitness centre
  • Languages spoken

    • Mandarin
    • English
    • Indonesian

Activities & What's Nearby

Enjoy the breakfast spread

Choose from continental, American, buffet, vegetarian, halal, gluten-free, and Asian options.

Swim in the year-round outdoor pool

A good option for downtime between shopping or meetings.

Use the free shuttle service

Handy for getting around without arranging every transfer yourself.

Park on site

Free private parking suits guests arriving by car or rental.

Dine in at the restaurant

The menu covers Chinese, Indonesian, and international dishes.

Unwind at the bar

A simple option for an evening drink without leaving the property.

Nearby Landmarks

  • Nagoya Hill Shopping Mall

    4.6 km · southwest · Shopping

    Large shopping mall with retail, dining, and entertainment options.

  • Ocarina Beach

    2.9 km · northwest · Beach

    Popular seaside leisure area with waterfront attractions and recreation.

  • Mega Mall Batam Centre

    Shopping

    Major shopping mall in Batam Centre with stores, eateries, and services.

  • Batam Centre Ferry Terminal

    Station

    Main ferry terminal connecting Batam Centre with Singapore and nearby islands.

  • Maha Vihara Duta Maitreya Temple

    Religious site

    Large Buddhist temple complex and a well-known Batam landmark.

  • Alun-Alun Engku Putri

    Square

    Central civic square and public gathering space in Batam Centre.

  • Batam Centre Park

    Park

    Local urban park used for walking, relaxation, and recreation.

  • Abang Island

    Nature

    Small island destination known for watersports and coastal scenery.

Map & Location

FAQ

Grand Mercure Batam Centre has a guest score of 8.8/10 from 162 reviews, and the property is rated Fabulous.

Breakfast is included, and the spread can include continental, American, buffet, vegetarian, halal, gluten-free, and Asian choices.

Check-in is from 14:00 and check-out is until 12:00.

Free on-site private parking is available for guests.

Grand Mercure Batam Centre has a year-round outdoor swimming pool.

The hotel has a family-friendly restaurant serving Chinese, Indonesian, and international cuisines.

The hotel description lists a bar as part of the dining options.

Rates start from USD 72 per night, and prices vary by dates and occupancy.

The hotel is about 10 km from Hang Nadim International Airport.

Guest reviews suggest it is, with friendly staff, clean rooms, a kids playground, and a family-friendly atmosphere.
Check availability & prices

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