Grand Mercure Dubai City is a 5-star hotel in Dubai, Dubai Emirate, United Arab Emirates, rated 8.3/10 (Very good) from 4,438 verified guest reviews, with rooms from $40 per night. Check-in is 15:00 and check-out is 12:00.

Hotel Review

Grand Mercure Dubai City is a polished airport-area hotel with a clear business-and-family rhythm: modern, premium rooms, a cultural design angle, and the kind of transport access that makes Dubai easier to manage. The setting off Airport Road in Garhoud puts it close to Dubai International Airport, while the complimentary 24/7 shuttle for Terminals 1 and 3 adds real convenience.

Guest feedback suggests the rooms are a strong point, especially for space and cleanliness. Options range from Deluxe King and Deluxe Twin Rooms to larger suites including the Dubai Suite, Premium Suite, Grosvenor Suite, and The Grand Suite. Reviews describe the larger categories as spacious and clean, which makes them a sensible fit for families or anyone who wants more room after a flight. The smaller room types should suit short stays and value-focused travelers who still want a 5-star base.

Breakfast is included, and the hotel also offers all-day dining at Walima, a specialty café at Qova, and a lounge at Huzza mezzanine pool. That gives guests a few different ways to eat without leaving the property, which matters in an airport hotel. One guest specifically praised a breakfast staff member for being polite and helpful, though another review flagged food waste and weak fruit quality, so expectations should be realistic.

Facilities are broad: two swimming pools, an Arabian Spa, nine conference facilities, parking, accessibility features, and family-friendly touches such as a kids’ play area. Service gets mixed marks. Front desk interactions are often described positively, but some guests reported slow room service and a check-in process that took longer than expected. For a Dubai hotel in this location, the practical strengths are clear; the softer edges are mostly about consistency.

Grand Mercure Dubai City is best for travelers who want airport access, metro convenience, and a wide room choice without giving up pool time or breakfast. Couples rate the location especially well, and families will appreciate the pools and kids’ area, but anyone arriving late should factor in the possibility of a slower front desk at peak times.

Zara Malik

Facilities

  • Great for your stay

    • Parking
    • Private bathroom
    • Spa & wellness centre
    • Air conditioning
    • 4 restaurants
    • Free WiFi
    • Fitness centre
    • Airport shuttle (free)
    • Bath
    • Free parking
  • Bathroom

    • Toilet paper
    • Towels
    • Bath or shower
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Bath
    • Shower
  • Bedroom

    • Linen
    • Wardrobe or closet
    • Alarm clock
  • View

    • City view
    • Pool view
  • Outdoors

    • Outdoor furniture
    • Sun terrace
    • Terrace
    • Garden
  • Kitchen

    • Electric kettle
  • Room amenities

    • Socket near the bed
  • Activities

    • Temporary art galleries
    • Children's playground
  • Living Area

    • Seating area
    • Desk
  • Media & Technology

    • iPod dock
    • Flat-screen TV
    • Cable channels
    • Satellite channels
    • Radio
    • Telephone
    • TV
  • Food & Drink

    • Coffee house on site
    • Fruits Additional charge
    • Kid-friendly buffet
    • Kids' meals Additional charge
    • Special diet menus (on request)
    • Snack bar
    • Breakfast in the room
    • Restaurant
    • Tea/Coffee maker
  • Parking

    • Parking garage
    • Electric vehicle charging station
    • Accessible parking
  • Guest services

    • Invoice provided
    • Lockers
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage Additional charge
    • Tour desk
    • Currency exchange
    • 24-hour front desk
  • Entertainment & family services

    • Kids' outdoor play equipment
  • Cleaning services

    • Daily housekeeping
    • Trouser press Additional charge
    • Ironing service Additional charge
    • Dry cleaning Additional charge
    • Laundry Additional charge
  • Business facilities

    • Fax/photocopying
    • Business centre
    • Meeting/banquet facilities Additional charge
  • Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
  • General

    • Carbon monoxide detector
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Tile/marble floor
    • Heating
    • Soundproofing
    • Laptop safe
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Pants press
    • Airport shuttle
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
  • Accessibility

    • Emergency cord in bathroom
    • Lower bathroom sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
  • 2 swimming pools

    • Opening times
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Pool is on rooftop
  • Wellness

    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hammam Additional charge
    • Massage Additional charge
    • Spa & wellness centre Additional charge
    • Fitness centre
  • Languages spoken

    • Arabic
    • German
    • English
    • French
    • Hindi
    • Russian
    • Filipino
    • Urdu
    • Chinese

Activities & What's Nearby

Book a pool day between flights

Two swimming pools, including a rooftop option, help break up a transit stay.

Plan an on-site dinner

Walima, Qova, and Huzza give you dining choices without leaving the hotel.

Schedule a spa session

The Arabian Spa is a useful reset after a long journey.

Arrange meetings or events

Nine conference facilities make the hotel practical for work trips and group plans.

Park on site

Parking is available, which helps if you are using a car in Dubai.

Nearby Landmarks

  • Dubai International Airport

    3 km · north · Other

    Dubai's main international airport serving the city and a major global hub.

  • Dubai Festival City

    5 km · east · Shopping

    Large waterfront retail and leisure destination with malls, dining, and entertainment.

  • Dubai Creek

    5 km · southwest · Nature

    Historic saltwater creek running through old Dubai and the city's traditional trading area.

  • Deira City Centre

    3 km · southwest · Shopping

    Major shopping mall and transit hub in Deira.

  • Al Ghurair Centre

    5 km · west · Shopping

    One of Dubai's older shopping malls in central Deira.

  • Dubai Frame

    7 km · southwest · Monument

    Large landmark frame offering views of old and new Dubai.

  • Al Fahidi Historical Neighbourhood

    7 km · southwest · District

    Historic district known for preserved wind-tower buildings and heritage lanes.

  • Dubai Museum

    7 km · southwest · Museum

    Museum of Dubai's history, housed in Al Fahidi Fort.

  • Gold Souk

    8 km · west · Shopping

    Famous traditional market for gold jewelry in Deira.

  • Dubai Spice Souk

    8 km · west · Shopping

    Traditional market selling spices, herbs, and perfumes near the Creek.

  • Use the complimentary airport shuttle

    Point of interest

    The hotel offers 24/7 pick-up and drop-off for Dubai International Airport Terminals 1 and 3.

  • Ride the GGICO metro

    Point of interest

    The station next door gives you a simple way to get around Dubai.

Map & Location

FAQ

Rates start from USD 40 per night, and prices vary by dates and occupancy.

Breakfast is included.

Check-in starts from 15:00.

Check-out is until 12:00.

Grand Mercure Dubai City offers a complimentary 24/7 airport shuttle for Dubai International Airport Terminals 1 and 3.

The hotel has a guest score of 8.3/10 from 4,438 reviews, and it is labeled Very good.

The hotel is next to GGICO metro, which is useful for getting around Dubai.

Options include Deluxe King Room, Deluxe Twin Room, Premium King Room, Deluxe Suite, Premium Suite, Dubai Suite, Grosvenor Suite, and The Grand Suite.

Grand Mercure Dubai City has two swimming pools and a kids’ play area, which can work well for family stays.
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